The safety of our valued customers and employees is of great importance to us. In this regard, we closely follow all developments on the subject. Our hygiene pracrices and the protection measures we have developed in this regard have been determined in line with the principles of sustainable application of Covid-19 virus on fabrics and surfaces in accordance with sustainable application principles, in the light of compeletly scientific data published by the World Health Organization and the Ministry of Health of Turkish Republic.
According to export reports, the virus can live on the surface for a maximum of 4-6 hours and die at temperature of 80 degrees. We have created our product hygiene strategy according to these basic issues. Our main goal is to reduce the touch to the product you will buy, to the minimum possible level. We have updated all our processes and practices in line with this principle.
• All KNITSS stores were temporarily closed as of 19.03.2020. During this time, our online store is open to your service without interruption.
• Our e-Commerce team has been trained by specialist doctors on hygiene, awareness and precautions to be taken. All of our team who come into contact with the product disinfect their hands regularly.
• All the products sent are disinfected and packed before shipping. The the box with your product is put in a disposable bag so as not to come in contact with the outside. with this application, after your product is disinfected, it is delivered to you untouched by anyone, including the box of the product. When your package reaches you, you can safely contact your product box by removing the outermost nylon bag.
• Returns that come through e-Commerce site are also disinfected in the same way before being offered for sale.
Changes can be made to this procedure in the light of up-to-date information and directions from the competent authorities. In case of such a situation, updates will be shared with you, our valuable customers.